If we were all lawyers, we wouldn’t need any. (Excepting, of course, the well-advised and -tested adage situation, “… fool for a client.”)
Frustration between a lawyer and his/her client often arises from these two issues:
1. The latter’s lack of familiarity with legal terminology/process and the attorney’s time constrictions towards explaining such. It’s my experience that people are now self informing themselves before consulting with a lawyer. That’s a good thing. An informed client will more likely feel empowered and trust an experienced attorney.
2. Aside from the customary attorney bio(s) on a law firm’s site, there are no qualification verification links.
Addressing the first issue, that of legalese v. commonspeak: Recommendations for a lawyer’s resource page:
Difference Between. Every day, Difference Between posts (or emails to subscribers) a sample of their incredibly comprehensive content, imparting eponymous information. Today’s serendipitous sample is: Difference Between: Lien and a Levy.
NYS Unified Court System’s Glossary of Legal Terms. Specific to New York but generally applicable to all States, this succinct, mini legal dictionary allows anyone to look up legal terms used in courts – from documents to procedures. Compiled specifically for the layperson, the NYS Glossary is easy to access, read and comprehend.
The Free Dictionary: This site holds massive, categorized (legal, medical and financial dictionaries, as well as an encyclopedia, Wikipedia and standard dictionary/thesaurus) links. (Visually, it could be a laid out a bit more appealingly but it works. Well.)
On the second issue of qualification verification, potential clients ( having become more self-reliant in their search for quality legal representation) are not making experienced-attorney presumptions. Post your quals on Martindale, Lawyers and LegalMatch. From sole practitioner to international law firm attorney, these basic listings by themselves afford potential clients the assurance that their possible attorney of choice is, in fact licensed, experienced and in good standing. (Obviously, more than 1-person practices vet their partners, associates, of counsels… But how often?)
We can easily drill down to more recommendations and advice on this topic but taking care of these two areas: effecting client self-reliance and quality assurance, is today, mandatory.
BNI: A step ahead.
As always, stay safe.
Filed under: Client Relations | Tagged: attorney, client, difference between, find a lawyer, find an attorney, law, law firm, lawyer, legal site, LegalMatch, medical, personal injury lawyer, resource page | Leave a Comment »